
	
	by Nick Fielding and Ian Cobain 
	17 March 2012
	
	from
	
	TheGuardian Website
	
	
 
	
		
			| 
			 
			This article was amended on 18 
			March 2011 to remove references to 
			
			Facebook and Twitter, introduced 
			during the editing process, and to add a comment from Centcom, 
			received after publication, that it is not targeting those sites. 
			 
			
			Military's 'sock puppet' software 
			creates fake online identities to spread pro-American propaganda.  | 
		
	
	
	
	
 
	
	
	
	Gen David Petraeus
	
	has previously said US online 
	psychological operations 
	
	are aimed at 'countering 
	extremist ideology and propaganda'.
	
	Photograph: Cliff Owen/AP
 
	
	 
	
	The US military is developing software that will 
	let it secretly manipulate social media sites by using fake online personas 
	to influence internet conversations and spread pro-American propaganda.
	
	A Californian corporation has been awarded a contract with United States 
	Central Command (Centcom), 
	which oversees US armed operations in the Middle East and Central Asia, to 
	develop what is described as an "online persona management service" that 
	will allow one US serviceman or woman to control up to 10 separate 
	identities based all over the world.
	
	The project has been likened by web experts to China's attempts to control 
	and restrict free speech on the internet. Critics are likely to complain 
	that it will allow the US military to create a false consensus in online 
	conversations, crowd out unwelcome opinions and smother commentaries or 
	reports that do not correspond with its own objectives.
	
	The discovery that the US military is developing false online personalities 
	- known to users of social media as "sock puppets" - could also encourage 
	other governments, private companies and non-government organizations to do 
	the same.
	
	The Centcom contract stipulates that each fake online persona must have a 
	convincing background, history and supporting details, and that up to 50 
	US-based controllers should be able to operate false identities from their 
	workstations,
	
		
		"without fear of being discovered by 
		sophisticated adversaries".
	
	
	Centcom spokesman Commander Bill Speaks 
	said: 
	
		
		"The technology supports classified blogging 
		activities on foreign-language websites to enable Centcom to counter 
		violent extremist and enemy propaganda outside the US."
	
	
	He said none of the interventions would be in 
	English, as it would be unlawful to "address US audiences" with such 
	technology, and any English-language use of social media by Centcom was 
	always clearly attributed. 
	
	 
	
	The languages in which the interventions are 
	conducted include Arabic, Farsi, Urdu and Pashto.
	
	Centcom said it was not targeting any US-based web sites, in English or any 
	other language, and specifically said it was not targeting
	
	Facebook or Twitter.
	
	Once developed, the software could allow US service personnel, working 
	around the clock in one location, to respond to emerging online 
	conversations with any number of coordinated messages, blogposts, chatroom 
	posts and other interventions. Details of the contract suggest this location 
	would be MacDill air force base near Tampa, Florida, home of US Special 
	Operations Command.
	
	Centcom's contract requires for each controller the provision of one 
	"virtual private server" located in the United States and others appearing 
	to be outside the US to give the impression the fake personas are real 
	people located in different parts of the world.
	
	It also calls for "traffic mixing", blending the persona controllers' 
	internet usage with the usage of people outside Centcom in a manner that 
	must offer "excellent cover and powerful deniability".
	
	The multiple persona contract is thought to have been awarded as part of a 
	program called Operation Earnest Voice (OEV), 
	which was first developed in Iraq as a psychological warfare weapon against 
	the online presence of al-Qaida supporters and others ranged against 
	coalition forces. 
	
	 
	
	Since then, OEV is reported to have expanded 
	into a $200m program and is thought to have been used against jihadists 
	across Pakistan, Afghanistan and the Middle East.
	
	OEV is seen by senior US commanders as a vital counter-terrorism and 
	counter-radicalization program. In evidence to the US Senate's armed 
	services committee last year, General David Petraeus, then commander of 
	Centcom, described the operation as an effort to,
	
		
		"counter 
		extremist ideology and propaganda and to ensure that credible 
		voices in the region are heard". 
	
	
	He said the US military's objective was to be 
	"first with the truth".
	
	This month Petraeus's successor, General James Mattis, told the same 
	committee
	
	that OEV,
	
		
		"supports all activities associated with 
		degrading the enemy narrative, including web engagement and web-based 
		product distribution capabilities".
	
	
	Centcom confirmed that the $2.76m contract was 
	awarded to Ntrepid, a newly formed corporation registered in Los Angeles. It 
	would not disclose whether the multiple persona project is already in 
	operation or discuss any related contracts.
	
	Nobody was available for comment at Ntrepid.
	
	In his evidence to the Senate committee, Gen Mattis said: 
	
		
		"OEV seeks to disrupt recruitment and 
		training of suicide bombers; deny safe havens for our adversaries; and 
		counter extremist ideology and propaganda." 
		 
		
		He added that Centcom was working with "our 
		coalition partners" to develop new techniques and tactics the US could 
		use "to counter the adversary in the cyber domain".
	
	
	According to a report by the inspector general 
	of the US defence department in Iraq,
	
	OEV was managed by the multinational forces 
	rather than Centcom. Asked whether any UK military personnel had been 
	involved in OEV, Britain's Ministry of Defence said it could find "no 
	evidence". 
	
	 
	
	The MoD refused to say whether it had been 
	involved in the development of persona management programs, saying: 
	
		
		"We don't comment on cyber capability."
	
	
	OEV was discussed last year at a
	
	gathering of electronic warfare specialists 
	in Washington DC, where a senior Centcom officer told delegates that its 
	purpose was to,
	
		
		"communicate critical messages and to 
		counter the propaganda of our adversaries".
	
	
	Persona management by the US military would face 
	legal challenges if it were turned against citizens of the US, where a 
	number of people engaged in sock puppetry have faced prosecution.
	
	Last year a New York lawyer who impersonated a scholar was sentenced to jail 
	after being convicted of "criminal 
	impersonation" and identity theft. It is unclear whether a 
	persona management program would contravene UK law. 
	
	 
	
	Legal experts say it could fall foul of the 
	Forgery and Counterfeiting Act 1981, which states that,
	
		
		"a person is guilty of forgery if he makes a 
		false instrument, with the intention that he or another shall use it to 
		induce somebody to accept it as genuine, and by reason of so accepting 
		it to do or not to do some act to his own or any other person's 
		prejudice". 
	
	
	However, this would apply only if a website or 
	social network could be shown to have suffered "prejudice" as a result.